Effective 30 October 2026

How can we help?

For BabySteps support, privacy requests or questions about your account, email Contact support.

Report a problem

Tell us what you were trying to do, the approximate time and timezone, your browser or device, and any error message. Remove family details from screenshots. Never send passwords, verification codes, access tokens or API keys.

Connection and permissions

Manage or revoke the BabySteps connection in the app’s Integrations settings. If an entry’s save is uncertain, check its recorded outcome before trying again; do not assume an interrupted request failed.

Your records

Use the app’s household download and account-deletion controls. Contact us if you need help accessing them. Deleting your account does not delete a separate Google account or copies downloaded by other people. See the privacy notice for retention details.

Care questions

This support channel is for the product, not medical advice or emergency care.